About Us

We are committed to ensuring that people with complex support needs have a skilled team of NDIS professionals around them.

We are thought leaders driving systemic change through collaboration and the sharing of our knowledge.
We exist to honour and uphold the needs and preferences of people with complex support needs. 
We challenge you to consider all of your work through the lens of human rights and by applying the social model of disability.

Benefits of our training


A variety of learning modes

Enjoy flexibility and a variety of courses and learning modes.


Practical tips for better understanding

Our training is designed to provide the skills you need in a practical sense.


Tailored content available

We deliver tailored training packages for teams based on your learning needs.


Informed by people with lived experience

Our training is co-designed or reviewed alongside people with lived experience of disability.

Meet your training team

Linda Hughes

UpSkill Lead Trainer
Linda has been immersed in the NDIS since its launch in 2013. She has owned a support coordination business, has a long history in disability advocacy and promotes human rights, equality and inclusion in all she does. Linda is also the proud parent of a man with complex support needs.

Vivien Williams

UpSkill Trainer
Vivien has a background in community aged care, but now her speciality lies in housing and SDA. She
is determined to provide professionals working in the NDIS space with all the resources they need to ensure people with complex support needs are supported to live well in the community.

Whitney Lipman

UpSkill Trainer
Whitney has worked in the public health setting for over 10 years as a Senior Occupational Therapist working to facilitate effective discharges across the continuum. Whitney has a Masters in Clinical Rehabilitation and has also worked as a NDIS Project Officer for Monash Health. 

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