Live workshop

Best practice when working with people with complex support needs

Learn strategies to demonstrate leadership in promoting and upholding the rights of those you support who live with complex support needs.

Live Zoom Workshop


Thursday 5 October


2.5 hours


10am–12:30pm (AEDT)

Lead Presenter

Laura Schutz, UpSkill Trainer

Subsidised Price

(includes GST)

Who is this for:
  • Support coordinators 
  • NDIS allied health professionals
  • Professionals assisting people with complex support needs

This workshop includes:

  • Practical exercises
  • Group discussion
  • Question and answer session
  • A comprehensive list of helpful resources
An introduction of the guiding approaches including taking a human rights and person-centred approach to practice, working in a trauma informed way, practicing cultural sensitivity and promoting self determination.

After this workshop you will be able to:

  • Recognise when a person’s rights are at risk and identify ways that you can assist to reassert their rights
  • Identify key guiding approaches that are essential when working with people with complex support needs and consider ways to incorporate these approaches into how you work
  • Identify ways to work collaboratively with mainstream and NDIS services
  • Lead, innovate and develop service improvements in line with contemporary best practice

Why should I attend this workshop?

Both NDIS allied health professionals and support coordinators work with people that have complex support needs who are accessing multiple service systems. Learn how to support the people by better understanding the principles that guide best practice.
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Looking for an
alternate date?

This workshop is also being delivered on:
DATE: Wednesday 15th November, 11:00am–1:30pm (AEDT)

Training FAQs

Who do you deliver training to?

All of our training has been developed with support coordinators and allied health professionals in mind. However, all of our training is suitable for anyone who has a role in supporting people with complex support needs.

Do you deliver private team training?

Yep! We can deliver tailored training packages to suit the needs of your team. We work collaboratively with you to understand your team’s learning objectives and then develop our training content and delivery to best achieve these outcomes. Contact us at [email protected] for more information.

Do you offer discounts for groups?

Sure do! If you are purchasing a course for a team of 5 or more people, please get in touch with us on [email protected] to recieve a 20% discount. If you are looking to book for more than 8 people, we recommend getting in touch with us for a private session.

Can I pay via invoice?

Yes, you can. Please email us on [email protected] to arrange this.
Please let us know:
- The name and date of the workshop you wish to enrol in 
- How many you wish to enrol
- Who we can address the invoice to 
- Which email address the invoice needs to be sent to

Can't attend this one? Be notified of upcoming dates for this workshop